Tips when renting a car

Knowing what you need before you see your options will help narrow the task. How many passengers are there, do you need a roof rack and can you drop the car off at a different location?
These are some of the issues you should take before deciding to rent a car.
Touring the beautyful city of Caracas or the picturesque town of Maracaibo is an amazing way to get the most out of your vacation. However, there are different road rules for every country and sometimes each city so get educated. Figure out what side of the road they drive on, what the speed limit is and what all those lights mean. It is very unwise to learn these as you go. No winging it please. You may also need to get an international drivers license. Again, research before you go.
The general rule is to bring the tank back the same way you received it full. If you run out of time you can return it with less however you will be charged for this. Make the time to fill it up so that you can avoid this extra cost.
Do a walk around before you leave the lot is there enough air in the tires, any previous damage, is there windshield washer fluid and oil, do they have a map for you and where is that spare tire? Also, if you happen to be renting a vehicle where it snows see if the agency will lend you a snowbrush.
You'll receive a receipt immediately after dropping off the rental car. It's important to check it to make sure the numbers match your expectations. But don't forget to watch for future bills that may hold surprises in the coming months.

More than one consumer has been surprised by a variety of additional fees and charges added to their bill well after they returned the vehicle. You can't fight it if you don't check your bill.

Privacy Policy

In compliance with the provisions of the Organic Law 15/1999, 13th of September, about Data Protection ("LOPD") and its development rules, we are pleased to inform you about the processing of your personal data ("Data").

The information you provide now or in the future, by reason of our business relationship, will be included in a file managed by Chilecarhire residing at CRío Guadalbarbo Street, N 4 - 29651 (MALAGA, Spain), hereinafter, "".

All information that we request of you has a compulsory character, so any failure of some may preclude the provision of car rental services we offer through our website.

Your Data will be processed by in order to maintain, develop and manage our business relationship in the car rental industry, which includes attention to your inquiries or requests for information or documentation.

The data you provide us must be correct and updated at the time when providing us the information, thus you guarantee its authenticity and veracity. Additionally, please inform us of any changes in your data, quickly and diligently, with the sole purpose that we can keep our files updated continuously and without error in relation to your Data.

You expressly consent that your data can be processed by to send commercial information about our goods and services by post, email, SMS or any other equivalent means of electronic communication and that your data are treated for segmentation and / or the creation of profiles for the same purpose.

Additionally, you expressly consent to your data being processed by to transmit business information on goods and services from outside companies, other than, which operate in the following sectors: financial, insurance, travel agencies, hotels, leisure clubs, sports clubs and cultural associations, gambling, education, audiovisual, cultural shows and sports, nongovernmental organizations (NGOs), editorial, food, consumer goods sector, by mail, email, SMS or any other equivalent means of electronic communication.

Coming of age Our services are directed only to adults, because authorization is required for driving of motor vehicles, thus you only can contract our services if you are over age.

Data from other passengers of vehicles For the purposes of completing the appropriate paperwork in connection with the services that we provide to you, maybe you should have to give information about third parties - drivers, passengers, etc. To carry out this provision of information, previously you will have informed the involved persons about the content of this clause and obtained their express consent to do so and which you will have to prove.

Communication of personal data You expressly consent to your data being supplied by to companies in the same group and partner companies operating in the tourism industry, Hotel sector, in order to send commercial information about their goods and services by mail, email, SMS or any other equivalent means of electronic communication. You can obtain updated information on the identity and activities of these companies through access to the Web page. The addressees of your Data may be located in countries which are not offering a level of protection comparable to that of the Data Protection Act.

Storing personal data Your information will be kept in our files as long as remains our commercial relationship and for the period provided legally or contractually for the exercise of any action by you or Once our business relationship has finished, you data will be properly locked in accordance with the provisions of applicable law. Notwithstanding the foregoing, upon completion of our relationship, we may still be using your data for commercial purposes, under conditions in which the above precepts are set up until you have not revoked the consent that you provided.

Data access by third persons Please note that some companies could access your data for the sole purpose of providing a service to, such as travel agencies, suppliers of IT services, etc. but in no case those service providers may use your data for other purposes or self-interest. These companies could be established in countries outside the European Economic Area and which do not offer a level of protection comparable to that of the Data Protection Act.

Privacy and security measures Finally, we inform you that will treat your data at all times with strict confidentiality and in accordance with the uses and purposes expressly provided above. Likewise, we inform you that has implemented the measures of technical and organizational means to ensure the security of your Data and avoid its alteration, loss, unauthorized access or treatment, given the state of technology, the nature of the data stored and the risks they are exposed to, all in compliance with the provisions of Title VIII of the Royal Decree 1720/2007 of 21 December, which develops the Data Protection Act.

Cookies In the file responsibility will integrate the information, if obtained, through cookies and logs. Cookies are a message sent by the server to your computer in the form of text files which are stored in the computer memory and collect information on the page you visited, the Internet connection time, etc. Cookies are again sent to the server each time the user enters this page. Cookies are activated or transmitted by the server

The purpose of the cookies of is to customize the services we offer and to provide information that may be of interest. If you do not want to install on your hard drive a cookie you can configure the browser on your computer in order not to receive them. However, we do inform you that in any case the quality of performance of the portal can decrease and you must register each time you access a portal service. Cookies are retained for a period of 12 days.

Cookies cannot read data from your hard disk or read cookie files created by other providers. Logs are stored files on a server from which register information about your navigation and which are designed to analyze the functioning of the system, locate the incidents and problems as they arise and solve them as quickly as possible, continue to offer the services requested by you, better understand your preferences and offer other services which may suit your tastes. However the user can prevent the generation of cookies by selecting the appropriate option in your browser.

Exercise of rights You may at any time exercise your right of access, rectification, cancellation and opposition to the processing of your Data, as provided by law, addressing the postal address of indicated above and accompanied by a copy of the document proving your identity.

For your convenience, you can get information about the exercise of these rights by telephone, through the email address or by checking our web page If you regularly use the telephone channel or means of electronic communication (email, website, etc.) in your relation with, you may exercise these rights equally through these channels, using it the means of identification usually required.

You may revoke by the means previously given the individual consents we asked you for, by the indicated means and at any time, without retroactive effect and as provided by law.